Included services & useful information

Our special services & facilities

Lofts & Suites

  • Linen change (every 7 days)
  • Cribs available free of charge, on request
  • Bath products: Shampoo, shower gel, soap
  • Fully equipped kitchen with pots, dishes, cutlery and tea towels
  • Excellent quality drinking water from the tap

Building & atmosphere

  • Washing machine in the basement
  • Free underground car park (with barrier):
    Categories 1, 2 and 4 – one parking space
    Categories 3, 5 and 6 – two parking spaces
    You can pre-book an extra parking space, if one is available, with payment of a small extra charge (€ 20 per day).

  • Ski deposit with ski boot dryer
  • Bike storage with charging station for electric bicycles
  • Free Brunico Holidaypass:
    • Free use of all public transport in South Tyrol (regional trains on the Brenner-Trento, Malles Venosta-San Candido and Versciaco-Elmo lines, city and inter-city buses, SAD bus services to Cortina, Renon publicly run cable car services, including the Maranza, S. Genesio, Meltina, Mendola and Verano light railways.)
    • Special prices for entrance to museums and leisure facilities
    • Free participation in the weekly Kron Active programme
sink Laid table soap dispenser jacuzzi Safe kitchen appliances hob coffee machine infrared cabin place setting shower

Information about your holiday

Check-in
from 3 p.m.

Check-out
before 10:00 a.m.

Rules of the building

  • Non-smoking premises: smoking is not allowed anywhere inside the complex.
  • Parties: events and celebrations are not allowed.
  • Pets: dogs are only permitted by request. They are only allowed in category 1 apartments
    (€ 15 per dog/per day, food excluded, we provide you with the bowl)

Car park and lounge with access code
Our lofts and suites are located in the centre of Brunico.
Guests have the use of a free underground garage (with barrier). You will receive an access code via e-mail, which you can use to access the garage, your apartment, and the ski and bike stores.


Pricing Information

Prices are per day for two people. The price does not include the local tourist tax of € 1.35 per person per day (for guests aged 14 upwards), which is payable on site.

Reductions and extra charges

  • Minimum stay: 3 nights in low season | 7 nights (Sat – Sat) in high season
  • Additional guests: for each extra person in the apartment, we charge a supplement of € 30 per day
  • Final cleaning:
    One-time payment of € 80 for the following apartments:

    • City Suite Standard
    • City Suite Superior
    • City Suite Deluxe with infrared cabin

    One-time payment of € 120 for the following apartments:

    • City Suite Family
    • City Loft Family Deluxe with whirlpool & infrared cabin
    • City Loft Premium with whirlpool
  • Pets: € 15 per dog/per day, food excluded, we provide you with the bowl
    Pets are allowed, but only by request. They are only permitted in category 1 apartments.

Booking information

Deposit to confirm booking
To confirm your reservation, we require a deposit of 30 % of the total price. The balance is due on arrival.

Our bank details
Name: Rienz Alpine City Lofts & Suites
Bank: Raiffeisenkasse Bruneck
IBAN: IT 95 S 08035 58242 000300035041
BIC: RZSBIT21005

Access code
Important: after you have booked your stay, you will receive an access code via e-mail, which you can use to access the garage, your apartment, and the ski and bike stores.

Cancellation
As the unexpected can always happen in life, we advise you take out holiday cancellation insurance. In the event of cancellation, the following conditions apply:

  • For cancellations in the period up to 30 days prior to arrival date: the deposit already paid will be withheld, but no further charges will be made.
  • For cancellations between 30 and 15 days prior to arrival date: 50 % of the total price
  • For cancellations between 14 and 8 days prior to arrival date: 70 % of the total price
  • For cancellations within 7 days of arrival date: 90 % of the total price
  • Late arrival or early departure: 100 % of the total price

We advise you to take out travel cancellation insurance.

Updated cancellation policy (Covid-19)
If you are forced to cancel your stay as the result of regulations related to Coronavirus and the closure of the South Tyrolean borders, you can cancel your holiday with us free of charge. Your deposit will be refunded. Alternatively, we can retain your deposit as payment towards a future stay.

Preferred payment methods
Bank transfer on arrival, payment in cash (up to € 1,999.99), debit card, credit card